• What Makes a Great Thank-You Note?

    I recently received five excellent thank-you notes from high school students following a presentation I gave on public speaking. What made them excellent?

    1. The handwriting was clear and attractive.
    2. The card stock was of top quality and the graphics were simple.
    3. Each note mentioned a specific way in which my tips were useful.
    4. They included proper greetings and words of farewell.
    5. They used a proper postage stamp instead of a postage meter.

    In these days of instant and abbreviated communication, a proper thank-you note has more impact than ever. People who wish to stand out should make a habit of sending thank-you notes, perhaps following an e-mail of gratitude.