December 2019

Be Curious Instead of Scared

Be Curious Instead of Scared

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Every day you face opportunities to take risks or avoid them. Should you strike up a conversation with the woman in line at Target? Should you offer to help someone who might need assistance? Should you respond to someone who makes eye contact and smiles at you? I’m all for being alert to potential danger, but I’m […]

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Words I Avoid

Words I Avoid

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Just: “I’m just a receptionist.” “Just checking to see if you got my proposal for building your next hotel.” This word minimizes you, your purpose, your value, and what you’re up to. Omit it. Try: “I’ll try to get the answer to you by Monday.” Try implies failure. Don’t try. Do. I didn’t have a chance: When I […]

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